Termini e condizioni del servizio

PAYMENT METHODS

For payments we accept the following methods:

- Credit Cards (VISA/Mastercard/American express.

- PayPal

- Apple Pay

- Google Pay

- Most of the widest payment methods

SHIPPING

We ship worldwide with the major international Curriers. Please have a look to the Shipping section for costs indications.

We usually prepare for shipping in 2 days after payment. This timing doesn't include currier time. 90% of our orders are served within 5 working days. 100% orders shipment can take up to 10 working day according to the number of orders received.

CUSTOM DUTIES & TAXES

Please note that, outside the European Union, Custom Duties and Local Taxes can be applied. Costs vary from Country to Country. The Purchaser is the unique responsible for Custom Duties and Local Taxes (i.e. VAT).

Custom Duties and Local Taxes, outside the European Union, are not included in the prices of goods you purchase online in our Store.

You will settle them locally.

 

STANDARD RETURN POLICY & EXERCISE THE RIGHT OF WITHDRAWAL.

Selyem applies the European Law and the Italian law (D-Legs. 4th of November 2021 n 170) as far as return and exercise of right of withdrawal concerns in the European Union Countries. In the rest of the World and for limited drops the sales are final. 

In particular:

There are a few important things to keep in mind when returning a product you purchased online from Selyem:

You have 14 calendar days to return an item or exercise your right of withdrawal from the date you received it.
Only items that have been purchased directly from Selyem can be returned to Selyem. 
Product returned must be in original conditions without any sort of alteration. 
Please ensure that the item you're returning is repackaged with all the  promotional items included in the shipping bag/box.
Returns  are at the Customer's expense.
For returns, please write to us in the section CONTACT.

We provide all information about sizes on our Instagram pages and on our site . If you need a tip you can contact us on IG. As most of our collections very quickly are sold-out we cannot grant any size and/or color change.